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TMF/MATCH List Merchants: Specialized Payment Solutions

The TMF (Terminated Merchant File) and MATCH (Member Alert to Control High-Risk Merchants) lists are important aspects of the payment processing systems, specifically for businesses engaging in high-risk transactions. Such lists serve as databases financial institutions use to assess the risk linked with merchants seeking payment processing services. To understand TMF/MATCH lists and their implications, businesses can help in tackling the difficulties of electronic payments

What Are the TMF and MATCH Lists?

The TMF and MATCH lists are maintained majorly by Mastercard and Visa, respectively. The MATCH list is a more recent iteration combined with the TMF, emphasizing especially high-risk merchants. Coming on such lists showcases that a merchant has earlier violated payment network rules or did such activities that were deemed risky, including fraud or excessive chargebacks. 

  • TMF: A broader spectrum including all terminated merchant files that are not limited to any special network. 
  • MATCH: Specially managed by Mastercard, including detailed records of merchants handled by Mastercard, including detailed records of merchants flagged for serious violations.

Reasons for Being Placed on the Lists: –

These are some of the reasons that can be resulting to put various Merchants on the TMF/MATCH lists:  

  • Excessive Chargebacks: A large number of chargebacks may indicate inadequate business practices or customer discontent.
  • Fraudulent Activities: Participating in fraudulent transactions or being connected to deceitful activities can result in immediate inclusion on the list.
  • Failure to follow regulations: Not following PCI DSS standards or other regulatory requirements may lead to being included on these lists.
  • Unlawful Transactions: Selling goods or services that are illegal is a frequent cause for termination and eventual listing.

Implications of Being Listed: –

Getting on the TMF/MATCH list carries various consequences, including: 

  • Challenges in Getting Merchant Accounts: Many acquiring banks and processors refer to these lists when reviewing new merchant requests. An automatic denial of service often occurs as a result of a listing.
  • Increased Processing Expenses: When a merchant is able to secure a provider who is willing to collaborate with them despite being on these lists, they might encounter elevated costs, more rigorous agreements, and heightened observation.
  • Limited Payment Options: Merchants may face challenges in providing credit card payment options to their customers, leading to a significant negative impact on sales and customer satisfaction.

Recovery Options for Affected Merchants: –

If, as a business, you are in the TMF/MATCH list for whatever reason, make sure to take such steps: 

  • Contact the Specific Bank: The first and foremost step is to contact the bank or processor that reported the violation on you, resulting in recognizing the specifics of how and why you are on the list. 
  • Rectify Issues: If possible, address the underlying issues that led to being placed on the list, such as reducing chargebacks or improving compliance with regulations.
  • Resolve Mistakes: In case a vendor thinks they were included by mistake, they must adhere to the dispute resolution procedure provided by their processor.

Specialized Payment Solutions for High-Risk Merchants

Specialized payment solutions are offered to businesses listed on the TMF/MATCH list. These providers focus on high-risk merchants and provide personalized services that can include:

  • High-Risk Merchant Accounts: Intended for businesses with difficulty getting regular accounts because of their high level of risk.
  • Flexible Terms: Typically involve more forgiving terms concerning chargebacks and transaction volumes.
  • Professional Advice: Numerous expert consultants provide guidance to assist businesses in enhancing their position and minimizing risks related to their activities.

Conclusion

Understanding the consequences and researching specialized payment options is necessary when dealing with being listed on the TMF/MATCH list. Although it may seem intimidating to be included on these lists, taking proactive steps and forming partnerships with experienced providers can assist merchants in re-establishing access to necessary payment processing services and maintaining successful operations in their markets.

author avatar
Tisa Stone Senior Content Writer
Tisa Stone is a Senior Content Writer at eCheckplan, specializing in payment processing, fintech, and merchant services.

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